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Downtime

Service Provider Outage

Jun 10 at 08:09am EDT
Affected services
App Server
Dashboard
Data Integrations

Resolved
Jun 11 at 06:11pm EDT

We're back! All services should be functioning normally. Please reach out to customer support if you are still having issues.

Updated
Jun 10 at 08:09pm EDT

Mobile and TV apps are functioning, and Apollos Admin is also live. Performance may continue to be slower than normal, and it is possible that some images may not display in content. Creator AI may still have some performance issues.

Updated
Jun 10 at 07:27pm EDT

Apollos Admin is now running. Creator AI may still experience issues.

Updated
Jun 10 at 04:34pm EDT

Apollos Admin is currently down. We are working to restore service.

Updated
Jun 10 at 02:46pm EDT

Mobile and TV apps and Apollos Admin should now be working with some degraded service. We continue to work to get all issues fully resolved.

Updated
Jun 10 at 01:23pm EDT

Apollos Admin is coming back online, but may have intermittent outages. We continue to work to resolve all issues.

Updated
Jun 10 at 12:11pm EDT

We're currently working to get Apollos Admin back live. Mobile and TV apps should be working as expected, although still slower than normal with a few image issues.

Updated
Jun 10 at 10:59am EDT

We are continuing to work to get everything resolved. Users may continue to experience some slower loading than normal as well as missing images.

Updated
Jun 10 at 09:58am EDT

We are continuing work to resolve any ongoing issues. Mobile and TV apps are working, although they may be slower than normal and some images may not display. Apollos Admin is still inaccessible at this time.

Updated
Jun 10 at 09:27am EDT

Our mobile apps are live again and you can now access them. However, please note that service may be a bit slower than normal or degraded while we continue to resolve. In addition, you may need to force close and reopen the app for it to work at this time.

Apollos Admin is still inaccessible at this time. We'll continue to work to get Admin up as quickly as possible.

We appreciate your patience and understanding!

Created
Jun 10 at 08:09am EDT

We’re investigating an issue with our third party service provider that is impacting some users. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.